Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Delivery as describedMy mom loved them Thank you. Friend adored her flowers — they were as described as in picture”. DO NOT USE!!! But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. ORDER FLOWERS ONLINE IN UK. Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Great all round thanks. At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. Excellent ! It is though good to hear the flowers were very nice, leading to the 4 star review. The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! I contacted Serenta flowers for a replacement with no joy. As it happened they were to be part of a birthday present. “Avoid Serenata flowers ” Written on: 11/09/2020 by Ruby328 (1 review written) ***Take my advice and go somewhere else*** Special occasion flowers from Serenata flowers have finally arrived 2.5 days late, dehydrated, to a disappointed relative. Check out what 171,089 people have written so far, and share your own experience. My friend said the flower were beautiful. I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. I know covid and festivities may have impacted this time but it would have been nice to know.. I love fresh flowers and always have them dotted in vases around the house. She told me her bouquet was fresh. Thank you so much for your kind words, we appreciate you taking your time to leave this review. Dreadful customer service. Miscellaneous K-LEE GOODALL 0. Was not expecting that! The oasis that they were packed in was bone dry. Excellent ! Lovely flowers - mostly fresh. I would not have paid anything for this selection. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. I contacted Serenta flowers for a replacement with no joy. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. Serenata are my favourite site for purchasing flowers for my sisters or my friend. She lives in UK, so i found a uk based online flower delivery service. Lovely flowers - mostly fresh. Do not place an order with this florist it was £50 down the drain. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. Would definitely recommend. DO NOT USE!!! She was very pleased with them. Such a good price.Won't order from anywhere else! Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! I decided to send my friend flowers for her 30th Birthday. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Do you agree with SerenataFlowers.com’s 4-star rating? Very well packed. It’s the nicest feeling. You cannot ring and all you get is automated messages. As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. by ringing interphone. As it happened they were to be part of a birthday present. July 14, 2015 by Ali 230 Comments. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. Serenata Flowers Review and Giveaway. Please have your order ID and the recipient’s address ready when you contact us. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. Excellent service, easy to order. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. First time I have ever seen the delivery arrive ! Do not place an order with this florist it was £50 down the drain. We are delighted to hear that you were happy with the service and the flowers received from Serenata Flowers. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. An awful experience. Whether they’ve been sent as a thank-you, to celebrate a birthday or anniversary or just because, flowers always make me happy. What services or products do Serenata Flowers offer? Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … Paid £39.99. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. Very professional and reliable of course. Kind Regards Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. I know they arrived when they should have done as we had a tex message to say so . Very well packed. My friend loves her flowers. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. - Online Shopping Directory - Shoppers Top. There are 3335 customers that Serenata Flowers, rating them as good. All white, mostly buds and now a week later in full bloom ! They arrived fresh, well packaged and in beautiful condition. My friend was delighted with her bouquet. She was very pleased with them. You cannot ring and all you get is automated messages. Serenata flowers are the best selling flowers in the market while purchasing these flowers online you will get a affordable amount of discount. Beautiful. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. She told me her bouquet was fresh. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Both my mother in … 1st time I use them and I will definitely use them again. Nothing like the bouquet advertised. I definitely do not recommend these flowers. Next Flowers. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. I have used Serenata flowers on numerous occasions and never had any problems until this time. | Read 61-80 Reviews out of 156,120 Absolutely terrible and embarrassing. Check out what 156,120 people have written so far, and share your own experience. I have told all of my friends not to use Serenata. So they sat there for some time before I could get them into water. Serenade serenata. There are currently 47 customer review posted about Serenata Flowers. My friend loves her flowers. I know covid and festivities may have impacted this time but it would have been nice to know.. I guess cakes is not their speciality. 2nd time purchasing flowers, this time for my mum in lockdown. Belgian Chocolate Review from Serenata Flowers. All rights reserved. Dreadful customer service. Delighted with the letter box, flowers were exactly as ordered, in fact better. The chrysanthemums had broken heads and the Gerber's head bent over. Check out what 170,655 people have written so far, and share your own experience. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. I am always pleased with the flowers I order through Serenata Flowers. First time I have ever seen the delivery arrive ! Nothing like the bouquet advertised. Do you agree with SerenataFlowers.com’s 4-star rating? Serenata Flowers Rubbish flower delivery site. Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … Delighted with the letter box, flowers were exactly as ordered, in fact better. 2nd time purchasing flowers, this time for my mum in lockdown. This was not up to the standard I expect from Seranata.Very poor value for money. An awful experience. Colours and condition of flowers were very good. Would definitely recommend. My friend said the flower were beautiful. Best for: Value. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Such a good price.Won't order from anywhere else! I never worry with Serenata as the flowers are always lovely and delivered exactly as expected. I ordered a cake also, but it was below average. Contact our team of customers services who will be happy to assist you with any ordering or delivery issue you may have. Offender: Serenata Flowers | Complaints, Reviews, Scam Reports. Very professional and reliable of course. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. I definitely do not recommend these flowers. The chrysanthemums had broken heads and the Gerber's head bent over. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. A few miserable flowers with lots of foliage passed its best. So they sat there for some time before I could get them into water. Paid £39.99. I have told all of my friends not to use Serenata. Serenata Flowers Review. Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … Serenata Flowers Review and Giveaway. | Read 67,001-67,020 Reviews out of 171,089 Don’t you think one should know the about Serenata flowers? Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. Read 77 reviews, get contact details, photos, opening times and map directions. Beautiful. I wanted to send a friend some flowers recently and didn't hesitate to use Serenata Flowers based on my own experience as a recipient. It’s lovely to answer a knock on the door and to be presented with flowers. The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. Excellent service and very easy to order. Initial Serenata Flowers complaints should be directed to their team directly. Blooms, baskets, arrangements and gorgeous bouquets – we have been sending flowers in UK online since 2003. Excellent service, easy to order. Serenata ranks 1st among Flower … My friend was delighted with her bouquet. Sent to my friend for her 80th birthday. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Great all round thanks. © 2021 Trustpilot A/S. Best wishes, from everyone at SerenataFlowers.com. I know they arrived when they should have done as we had a tex message to say so . Posted on March 12, 2014 by Abi. Should you wish to discuss this further, our caring team are very much here for you. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. A few miserable flowers with lots of foliage passed its best. Do you agree with SerenataFlowers.com’s 4-star rating? Delivery as describedMy mom loved them Thank you. This was not up to the standard I expect from Seranata.Very poor value for money. Was not expecting that! Online the flowers looked beautiful, however upon delivery they were dead and the bouquet was half the size of the one advertised (false advertising if you ask me). I love them. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Myself and a few friends ordered some flowers for one of our close friends after a rough time. Absolutely terrible and embarrassing. They arrived on day of her birthday. The white Christmas flowers that I ordered for myself were poor. Serenata Flowers has collected 5506 reviews with an average score of 3.54. © 2021 Trustpilot, Inc. All rights reserved. All white, mostly buds and now a week later in full bloom ! Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. The high street retailer offers a pretty straightforward floral delivery … I have used Serenata flowers on numerous occasions and never had any problems until this time. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. Let’s talk flowers. Absolutely disgusting company, terrible customer service and awful quality flowers. by ringing interphone. I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Colours and condition of flowers were very good. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. serenata flowers, review and giveaway, florist online. Search for Florists near you on Yell. Find Serenata Flowers Ltd in Bristol, BS1. | Read 61-80 Reviews out of 170,655 This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. 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