Building a web site isn't solely about making it look pretty. The answers to these questions will determine the scope of development (if any) is required. PS: Want to evaluate your own site, and identify if it’s sufficiently optimized for SEO? Let’s set the tone for this now. That’s three serious errors in what should be a trivial yet important new-customer engagement task. info@wwwebdesignstudios.com +888-790-5505. The below is one of the layouts (Divi everywhere), a layout for an agency being customized using the front-end builder. Required fields are marked *. When kicking off a new website project, you need a process.. And whether you’re a web designer working with a client, or a project manager tasked with delivering a new website for your company, an initial website design questionnaire can help get you started with that process.. Interesting business premise (yours) and interesting solution promised. If you don’t clarify the actual deliverables upfront, your client might bring up additional items, pages, or features whenever you speak about the project, and you might end up doing 2x the amount of work, without being able to charge your client extra. Click here to get 10% OFF On DIVI until January 2021. Do you need help updating and maintaining your website? These questionnaires and checklists are focused on making your relationships with your clients better. If possible, get your client to come up with a sitemap that shows how they want their various pages to be structured and laid out. The process is beneficial for several other reasons: The Ultimate Website Design Questionnaire (with PDF Template), That’s where a web design questionnaire comes in — you can use the questionnaire to drill down into specifics, and pinpoint exactly. www.bionic-creative.com WEB DESIGN QUESTIONNAIRE Thank you again for your interest in Bionic Creative. We recommend the following questions to get a better understanding of your clients’ requirements: Read on to learn more about what you’ll get out of each question. In fact, we’d say it’s even more crucial to nail down the features that your client wants on their website, because you’ll have to figure out a way to deliver the specific functionality they’re asking for. Feedier: Feedier is an accessible Feedback platform that lets teams get instant clarity on their users’ … Adam has a wealth of experience across Digital Marketing, SEO and software, and enjoys sharing his learnings from growing SEOptimer to an audience of over 100,000 monthly users. Questions with a * are required. This is the purpose of the website design questionnaire. This was so great!! Click Here to view the Graphic Design Questionnaire; Welcome to the first step of your website design! Some features that your clients might request for include: The underlying goal of your client’s website influences many things, including how they should structure their site, what features and elements they should include on their site, and what information they should highlight. Who is your target audience? WEBSITE DESIGN QUESTIONNAIRE Please complete and return the enclosed form. However, you don’t need to take this personally. How to Extract the Facts with a … Of course, we always are of the opinion that a web design project is only the start of an ongoing working relationship. Business Name * Email . Will they be the ones responsible for the content, or do they expect you to take care of copywriting for them? As a web designer, you’re probably juggling multiple projects at one time, and you definitely don’t want to commit to a project and then realize that your client expects a turnaround time of, say, two days. The acronym is known as NAP in the loc… Thanks so much for this thorough and very helpful read. This is great! Who is the client targeting? Wrike is a project management tool, for people like you and us. As part of our free web design consultation process, we ask that our clients complete our web design questionnaire. Tell us about your company. A USP is defined as a “factor or consideration presented as the reason that one product or service is different from and better than that of the competition.” In simple terms, it’s a factor that sets your client apart from its competitors. As to be displayed on your websites contact page and/or website … What features do you need on your website? Remember Google’s rule: Build for the user. First of all, to understand what your clients need and provide them with most competitive proposal. Website Design Request Form. Sent! The next thing to do before choosing a final design is to determine the … So, instead of asking about a client’s budget right off the bat, walk them through the other questions on the questionnaire first to build up rapport. The standard options include pure HTML, WordPress, and other existing website builders (Shopify, Wix, Weebly, Squarespace). If your client runs a startup or a local business, and they want their “story” to be highlighted in the website, also ask about their motivation for starting the company, and get them to walk you through their journey. Elegant Themes have been nice enough to partner with us and offer a 10% offer on this plan to BeeWits readers. Save my name, email, and website in this browser for the next time I comment. At the same time, this also helps you build rapport and get your client to trust you. * Please disable AdBlocker or similar software, or use a browser without the Ad blocking software. For instance, if your customer simply states “I like XYZ.com’s home page” without going on to elaborate why, that’s not going to be much of a help. The bottom line? Thanks. If your client’s website involves specialized pages (for instance, product pages or demo pages), get them to share examples of relevant pages that they like as well. While some website designers prefer to focus solely on website design, offering additional services such as content marketing helps you up-sell your clients, and generate more revenue. Ideally, you’d send your customer your website questionnaire, and they’d fill it in thoroughly and send it back. I will love to have the questionnaire guide sent to my email. Full Name * Company Name * Address * Postcode * Telephone * Email Address * I would like to build a * Do you currently have a website? You’ll use this information in certain pages and sections of the website, such as the Contact Us page. Now, the more specific you get your client to be in this section, the better. What about if your client wants to set up an eCommerce store? You’re in the right place. A complete web design questionnaire to impress clients. Web design kickoff Let's knockout a website that's as impressive as your business. These include: Like the previous question, this also helps you understand the scope of the project, and confirm the deliverables. Your client may not be familiar with all these options, so tell them more about each option, and walk them through the pros and cons. If it’s the former, get your client to confirm exactly when they can pass you the content, so that this doesn’t hold up the production timeline. Think about it: this signals to your client that you see this purely as a business opportunity, and it might automatically put them on the defensive. Do you have the Pantone numbers for your current company colors? Web Design Brief questionnaire creation is the first important step before preparing an offer for the client.The details, expectations and scope of the project are needed before you can answer the most common question of all: “ How much will a website cost?”.Therefore, you should use the Web Design Brief questionnaire before starting to writ e a Web Design Proposal. What does your company do? Use these to gather information from your clients or prospects at the beginning of each project so that everyone is on the same page. Bearing this in mind, don’t rush the process, even if your client is extremely eager to get started on their website redesign. Web Site Design & Development Logo Design Scanning and Image optimization Image and Graphic Sourcing Custom Design Web Site Maintenance E-Commerce Redesign of Current site Who will be the the contact person(s) for your web site? We Design, We Market, We Build Your Business . Read on to find out more. SEOptimer's CEO and venerable leader. Web Design Questionnaire. Ideally, you’d want to work with a client who respects your budget and doesn’t bargain excessively. A website design questionnaire can help both clients and designers understand how the website is going to look like, by discussing relevant details such as the wanted product, the available budget, the timeline that needs to be respected and so on. This helps you to understand the scope of the project, and lock down the deliverables. Please provide 3 examples of websites you like, and describe why:_______________________ ____________________________________________________________________________ … We’re happy to offer our online web design questionnaire for free in the control panel of your new site. In this blog post, we share our ultimate web design questionnaire, plus a PDF template that’s free for you to download and use. (If not TYPE "No"). Do You Want to Build a New Website or Redesign an Existing One? If you do end up offering a discount, be sure that there’s some sort of compromise on your client’s part, so this doesn’t hurt your brand image. Of course, we do believe we designers should be the ones to make the recommendations. Please, like you have done for others, send me all your resources via email and please don’t spam me afterwards or sell my data to someone else. As a design agency ourselves, we’re always looking for better tools which we can use to help us with our website projects. An effective creative questionnaire allows you to gain relevant, focused, and helpful design information without taking up a lot of the client’s time. Get in touch with us by email here. Hiya, great post. That said, if you’re new to the game and can’t afford to be picky, be sure you have a few prepared responses that you can trot out when clients ask for discounts. We’ve built this for us (and for people like us), so we think you’ll love it! Looking for a website design questionnaire to use? What’s your Unique Selling Proposition (USP)? I submitted my email and i got my email link to the questionnaire no problem. Website Design Internet Marketing Branding Social Media Email Marketing Website Edits. You want to be 100% aligned and on the same page as your client. Sample of a web design questionnaire. The client might come with their own ideas, style, desires or needs for this website design project, so you’ll need to see what they want as part of the questions in the website design questionnaire. Please be so kind as to send me the download link too. Take these questions as guidelines of what this web design project should have. If you’re going to work late nights in order to expedite your client’s project for them, consider tacking on a nominal fee for quicker than usual turnaround. Only by fully understanding their problems, fears, clients, goals, strengths, weaknesses, target demographics, products, services, competitors, unique selling points, brand, budget and so many other things can we ensure that this website design project is a success. Once you’ve won your client over, then start talking about the budget. 4. Below is a web form that you are free to use. Please Very useful, thanks so much, I’m preparing my questionnaire for my client. This is fairly simple — here, you’re clarifying whether your client wants to update their existing website, or create an entirely new website. Fill Out The Form Below: Services Interested In? Now that you know what your client doesn’t like, ask your client to share a few examples of sites that they do like, so that you can have a clearer idea of what they’re going for. Is it intentional so you get us to comment and have our email addreses? Do you know what platform you want to use for your site? Click here to download the 128 steps you need to do to complete a new website project. COMPANY INFO. What do you like about these websites? For most cases, you can simply install a WordPress plugin, a Shopify app, or a similar widget, but these apps aren’t always free, and the premium ones can get pretty expensive. Once you’ve won your client over, A final word on website design questionnaires, Digital Agency Series Podcast: Firewire Digital – Brogan Renshaw, 10 Ideas to Grow Your Digital Marketing Agency in 2021, How to use Video Sales Letters (VSL) in your Sales Process, Digital Agency Founder Interview: Pearl Lemon – Deepak Shukla, How to create perfect SEO Reports for Clients, Digital Agency Founder Interview: WebMarketers – Kyle Smendziuk, Digital Agency Series Podcast: Verz Design – Henry Ng, 15 Step Website Audit Checklist (& PDF Template), SEOptimer Shortlisted for 2020 SaaS Awards – Best Digital Marketing Tool, The Ultimate Guide to your Digital Marketing Audit (with PPTX Template), The Simple Guide to Starting an SEO Business. For instance, your client might take forever to reply, even after you’ve chased them multiple times. 5. There is something on your own machine which is stopping the links from working on your end. It’s arguably the most important thing to get right in the entire web development process. Check out Wrike here and see whether it can make your life easier too. As you go through the questionnaire, you can also give your client additional recommendations and insights, and get them excited about the results you can achieve for them. Now, if your client has just two colors that they use on their logo, and one standard font that they use, that’s fairly straightforward. What is the URL of 2-3 reference websites that you like? How do you like our website design questionnaire template? It is very good stuff. It’s incorrect to state that none of the links work, we regularly test these and many people download these files daily. Great article i must say. Highlighting your client’s USP on their website will serve to make their website more compelling, and this may boost their conversion rates. Is there anything you’d like to tell us? Benefits of web design questionnaires The main reason to create a web design questionnaire is to establish a conversation with a client about what they expect from you and what they hope to accomplish with their site. What’s the underlying goal of your website? The questionnaire is available in both English and Dutch, and is one of the better visually designed questionnaires out there. Web Design Questionnaire. Get in touch with us Jon, we’ll send it over. If you’re creating a basic, bare-bones site, the standard pages include: Depending on what industry your client is in, they may need specialized pages. WEB DESIGN QUESTIONNAIRE. Whatever your client’s selling point, make sure you use it to their advantage. When you go to an architect you do tell them whether you’d like two or three bedrooms, an ensuite bathroom or a walk-in wardroom. Instead of assuming that your client wants a WordPress powered website, ask them if they have any particular preference. Switch is the agency powering BeeWits. Second, you need to filter out price shoppers who unlikely will out the complete form. So you’re a web designer huh? Do you want to improve an existing website, or create a website from scratch? As a general rule of thumb: the more comprehensive you are at the start of your information-gathering phase, the better the project is likely to turn out. This feedback form for website is excellent for online management and blogs. I’ve never really used questionnaires for dealing with clients but this would definitely come across as more professional anyway. We’re a full-service agency specializing in data-driven digital marketing to help pull your business back. What a useful article. You don’t want to accept the project and a deposit from your client, only to have to pull out halfway. can you just clarify what you’re finding a problem with? Designed by Elegant Themes | Powered by WordPress, Download the website design questionnaire, Web design questionnaire Part 1: Tell us a bit about your company. Thanks. Unfortunately, this is real life, and complications are bound to arise. So, instead of asking about a client’s budget right off the bat, walk them through the other questions on the questionnaire first to build up rapport. In this day and age, getting found online is key, and it’s important for websites to nail their SEO. Do you want to improve an existing website, or create a website from scratch? You can run a free SEO Audit Report on SEOptimer.com. Here’s a quick recap of the questions to ask (also downloadable in PDF format): And here are some advanced pro-tips to keep in mind: walk your customer through the questionnaire instead of leaving it up to them to fill it in, don’t ask them about their budget too soon, and don’t rush the process. Possibly, you have an AdBlocker or some other software which is interfering with the downloads, we use Sumo to enable the download. The same goes for hosting — you’ll need to know if your client has already bought their own hosting plan, or whether they want you to do the honours. What’s your Unique Selling Proposition (USP)? That’s where a web design questionnaire comes in — you can use the questionnaire to drill down into specifics, and pinpoint exactly what it is that your clients want. List all of the following: Company Name, Address, Phone and Website (if available) This is the bare bones necessities of what you must include on a local business website, but it’s more important than you may think. On top of that, your customer might be vague and ambiguous in their replies. The first question in the web design client questionnaire includes all … Businesses build websites … Here, explain to your client that website design is very subjective, and that one man’s meat can be another man’s poison. Web design client questionnaire: why do you need it? Concluding the website design questionnaire: What happens post-launch? These should be checkboxes so that the user can select as many of them as they would like. This involves updating themes and plugins, adding new features from time to time, and scheduling back-ups. Again, request for them to be as specific as possible here, and gently press your clients to elaborate if they simply state that they like websites that are, say, “colorful”. When would you like to launch your new site? Wow! Thank You for sharing this useful information. As discussed earlier, it’s important to discuss the project timeline with your client before committing to a project, especially if you’re working on multiple website designs at once. Name Company Name Email Phone Number Will this be a brand new site or do you have an existing one? The same thing goes here: if your client isn’t familiar with how to market themselves online, they might need your help in blogging and pushing out content for their site. Other than basic customer demographics such as age, gender, location, ask about the customer’s job title, the industry they’re in, the size of the company they’re working at, their seniority in the company, and more. Thanks for the effort BeeWits! For SEO purposes, a website which has a real address associated with it typically ranks higher than websites which have no physical presence. So without further ado – let’s get right into it! Can you guys send me the questionnaire, please? Website Questionnaire Part 3: Details about the actual website design per se, Moving on to the pretty stuff: the actual web design. This paves the way for a successful project, and minimizes the chance of miscommunication. OMG loose the smooth scroll on your site it’s horrible. If they have multiple product lines or provide multiple services, be sure to understand each product/service, and how they work. 2. Who is your target audience? This website design feedback form is a simple and easy-to-use feedback form used by online customer to give their input on a website. Does your client offer better service than their competitors? Thanks a bunch Beewits This questionnaire is very useful. Of course, whilst we’ve made every endeavour to cover all aspects of the project with website design questionnaire, but there’s stuff we might have missed, so let the client tell you anything else they need to say. Unfortunately, real-world circumstances may still cause failures which we great. This introduces more complexity into the project; you’ll have to look for a contractor who can take this on, and make sure that they can deliver within the agreed timeline. Share your struggle and we’ll get back to you with a few ideas and we’ll take it from there. Once you’re clear about the goal your client wants to achieve with their website, go on to ask them about the content that they intend to have on their site. One of your first jobs is crucial to the success of the website design project – understanding the client’s need through a website design questionnaire. But larger, more established companies might have a range of colors that they use (for different parts of their logo, the background of their logo), and they might use different fonts (for headers, body text, etc) as well. This question helps tease out your client’s preferences, so you can steer clear of the design elements that they don’t particularly like. Will this be a brand new site or do you have an existing one? If they want to create a new site from scratch, though, ask whether they’ve already got a domain name to use, or whether they want you to take care of this. it seems there are specific issues on your end, hundreds of people download our content via our systems every day and the system has been tested repeatedly to iron out any potential flaws. Our downloads are broken by Ad blocking browser extensions. Some website designers and creatives find it hard to broach the topic of pricing with their clients, but this is a conversation that you just can’t shy away from. If this isn’t your area of expertise, you can also outsource this particular task to an independent contractor — just remember to increase your quote accordingly so that you can cover your out-of-pocket costs. Tag Line or Slogan . DESIGN. Make a Site >> If you would prefer to download the questionnaires and send them by email, you can do that too (below). 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